OnTheGo® Mobile

Project Objectives
The customer needed to mobilize its 700+ sales employees by providing SAP CRM functionality on the road. The objective was to provide SAP CRM Account/Contact Management and Leads Management on the mobile device along with the ability to capture incoming and outgoing e-mails and phone calls to clients as activities in SAP. In addition, the sales team also needed the functionality to dynamically check the status of sales orders and service tickets for their customers while on the road.

Solution
Nsight's in-house solution OnTheGo® Mobile provided a flexible and scalable solution to the sales team's problems. The application provided ease of use by seamless integrating with the BlackBerry's native applications. OnTheGo® mobile allowed the sales force to capture of incoming and outgoing e-mails, phone calls, and SMS texts as activities through minimal data entry. Since OnTheGo® mobile is highly configurable, Nsight was able to easily enhance the application to include custom SAP fields and modules in a short span of time. With the click of a button the sales team was now able to maintain leads, interaction histories, tasks, and much more.