Customer Experience & CPQ

Rein on data to get closer to your customers by creating incredible digital experiences.

Organizations today need to harness the right set of strategies, tools and technologies as the modern consumers have endless choices, intelligence, and touchpoints.

They have never been so demanding, and so influential as they are now. This creates substantial challenges on the CRM front for businesses as they need to reach out to a wider audience and understand their behavior.

At Nsight, we see the CRM environment as not just a customer relationship tool but as a more brilliant, ubiquitous, well integrated social platform which helps businesses to align their products and services, and tailor them for each customer. We empower corporations exploit the power of real-time analytics, 360-degree single view, cloud, social and mobility by providing nimble, comprehensive, and custom-made solutions that empower them to know their customers better.

From CRM and CPQ solutions to native cloud applications and data pipelines we help businesses get the most out of your technology investments whilst mitigating the risks that emerge with transformation. With end-to-end consulting, implementation, integration, and support services, we make enterprises future-ready for better customer experience.


Streamline your Quoting Process to Close Deals Faster with Configure, Price & Quote (CPQ) solutions powered by Nsight

Nsight’s competence in CPQ helps unleash the greatest Revenue-Generating Power. Our experts can help automate the quote and proposal process so businesses can sell faster and smarter, giving them an edge over the competition.

We empower businesses to provide a richer customer experience by enabling their sales teams and partners to offer complex product configurations, optimized pricing with greater margins, and great-looking proposals.

With our seamless integration services to platforms such as SAP CPQ with SAP C4C, SAP CRM and S/4HANA, CPQ platforms such as Apptus, Callidus Cloud and Salesforce CPQ powered by Nsight can support quoting for internal sales, partners, agents and distributors.


Streamline the quoting process to close deals faster and smarter


Case study
Systematic SAP CPQ/VC Assessment


Deliver excellent customer experience, enhance processes and results with SAP C/4HANA solutions propelled by Nsight’s best practices

In today’s fierce competition, it is not just quality products but excellent customer engagement that helps businesses win customers for life. Our experts enable enterprise business growth by driving customer satisfaction.

We empower organizations to provide greater customer experience with Single view solutions, complex data integrations, AI & ML, and micro-services to enhance real-time customer engagements around sales, marketing, commerce, services, and data clouds.

Our services include assessment, fit/gap analysis, implementations, support, restructuring data models, augmenting day-to-day business transactions, fast-tracking tactical decision making and simplifying processes across diverse industries like Retail, Automotive, Manufacturing, Healthcare, Biotech and more.

Read more about our SAP practice



Case study
Systematic SAP CPQ/VC Assessment


We know that no industry is similar, and neither are their customers. Our experts understand industry specific challenges and offer custom solutions so that you can win in this dynamic digital world.

Today, customers expect relevant content and solutions in relation to what they are doing anytime, anywhere and in the format and on the device of their choosing. It is their journey that dictates business strategy.

Having the right technology to power up digital strategies is fundamental in today’s business world. At Nsight, we empower businesses build on a transformation strategy that best suits them and their customers.

Being one of the leading Salesforce Development Companies, we provide end-to-end services from planning, designing, to implementing and supporting complete Salesforce based business solutions to companies to help them deliver better productivity and higher profits.

Read more about our salesforce practice


Case study
SAP AWS & SFDC Integration

Microsoft Dynamics

Adapt to digital selling and customer service with inbuilt intelligence and provide sales and services teams with adaptive support to maximize productivity and to better serve customers.

Whether it is the Customer Data Platform or Sales, Service, Marketing and Commerce Clouds, we enable organizations to shorten their sales cycles, improve enterprise collaboration and enhance customer delight by utilizing AI-powered dialogue intelligence.

We support businesses meet the modern day’s challenges by bringing their customers and business together with Microsoft Dynamics 365 powered by our industry specific best practices.

We provide an array of Dynamics 365 Consulting Services to small, medium, and large businesses. We provide a range of customized solutions that are geared toward optimizing business operations and transforming applications. We help in careful selection and implementation of various Dynamics 365 features, to suit an organization’s unique challenges.

Read more about our microsoft practice


Case study
Consumer Electronics Company Reduces IT Costs, Improves Collaboration and Business Processes

Oracle CX

From acquisition to retention, modern businesses need to deliver exceptional customer experiences. Make every customer interaction unique with Oracle CX

By connecting the CRM to back-office systems seamlessly, our expertise with Oracle’s unified cloud platform provides businesses with a comprehensive view of each customer engagement, no matter when, where and how customers engage, across marketing, sales, commerce, service, supply chain, finance, and human resource teams.

Our customized implementation provides sales and marketing reps, customer service teams and managers with unparalleled access to analytics, standardize its process, and increase sales efficiency and customer satisfaction in no time.

Whether it is implementation or improvement services, Nsight’s Oracle CX consulting is aimed to support revenue generation, branding, and customer service needs of enterprises across various industries. We apply our ample experience to help enterprises get the most out of their Oracle ecosystem.

Read more about our oracle practice