Customer Experience & CPQ

Leverage data to create incredible customer digital experiences.

Organizations must harness the right strategies, tools, and technologies as today’s consumers have endless choices, intelligence, and touchpoints. Consumers are demanding and far-reaching. 

CRM systems need to reach out to a larger audience and analyze their behavior constantly. At Nsight, we see the CRM environment as not just a customer relationship tool. We help clients to align their products to the needs of each customer. Nsight team has empowered clients to benefit from real-time analytics, 360-degree single view, cloud, social, and mobility.

From CRM and CPQ solutions to native cloud applications and data pipelines, we help businesses get the most out of their technology investments. Our clients are also able to mitigate the risks associated with any transformation. With end-to-end consulting, implementation, integration, and support services, we make enterprises future-ready for a better customer experience.

CPQ

Configure, Price Quote or CPQ helps streamline your quoting process to close deals faster.

CPQ is an extension of the CRM system. It supports a diverse product portfolio, complex pricing structures and offers multiple features. 

Nsight’s competence in CPQ helps build a solid revenue-generating power. Our experts can help automate the quote and proposal process for businesses to sell faster and more efficiently, giving them an edge over the competition.

We empower businesses to provide a richer customer experience by enabling their sales teams and partners to offer complex product configurations, optimized pricing with increased margins, and more professional proposals.

We offer seamless integration services to platforms such as SAP CPQ with SAP C4C, SAP CRM, and S/4HANA, CPQ platforms such as Apptus, Callidus Cloud, and Salesforce CPQ. Take your internal sales, partners, agents, and distributors to the next level.


Resources

Brochure
Streamline the quoting process to close deals faster and smarter

Webinar
SAP C/4HANA CPQ Webinar

Case study
SAP CPQ/VC Assessment

SAP Customer Experience (CX)

Nsight’s SAP Customer Experience (CX) Services

SAP Customer Experience (CX) is the fourth-generation CRM suite. It combines the power of microservices that enable real-time customer engagement, digital innovation, and the ability to leverage emerging business models.

Nsight helps clients to assess, create SAP Customer Experience (CX) roadmap and strategy, and drive a seamless implementation. We have the best practices and the right tools to fast-track implementation with higher automation and fewer risks.

Our services include assessment, fit/gap analysis, implementations, support, restructuring data models, augmenting day-to-day business transactions, fast-tracking tactical decision making, and simplifying processes. Our certified SAP Customer Experience (CX) experts have worked across diverse industries like retail, automotive, manufacturing, healthcare, biotech, and others.

Read more about our SAP practice

Resources

Webinar
SAP Customer Experience (CX)

Case study
Systematic SAP CPQ/VC Assessment

Salesforce

Nsight’s Salesforce CRM Services.

Customers expect relevant content and solutions in a format and device of their choice. The customer journey is the key to direct the business strategy of clients. Hence, it is critical to have the right technology to influence a digital plan. 

At Nsight, we empower businesses to build on a transformation strategy that best suits them and their customers. Our experts understand industry-specific challenges and offer custom solutions so that our clients can lead in the digital space.

As one of the leading Salesforce development companies, we provide end-to-end services that include planning, designing, implementing, and supporting complete Salesforce-based business solutions. We help companies to achieve better productivity and higher profits.

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Resources

Case study
SAP AWS & SFDC Integration

Microsoft Dynamics

Nsight’s Microsoft Dynamics Services

Every organization is adopting digital selling and intelligent customer services. They want to empower their sales and services teams with adaptive support to maximize productivity and serve customers better.

Whether it is the customer data platform or sales, service, marketing, or commerce clouds, we enable organizations to shorten their sales cycles, improve enterprise collaboration and enhance customer delight by utilizing AI-powered dialogue intelligence.

We support businesses to address the current challenges with Microsoft Dynamics 365 powered by our industry-specific best practices.

Nsight provides an array of Dynamics 365 Consulting Services to small, medium, and large businesses. We offer a range of customized solutions that optimize business operations and transforming applications. We help in the careful selection and implementation of various Dynamics 365 features.

Read more about our microsoft practice

Resources

Case study
Consumer Electronics Company Reduces IT Costs, Improves Collaboration and Business Processes

Oracle CX

Nsight’s Oracle CX Services

Customers have become more demanding today. They want a personalized experience and a high standard of customer service. Oracle’s CX can help companies reach the next level in customer experience. It includes the complete customer lifecycle with an integrated set of applications.

Nsight has Oracle’s unified cloud platform expertise to offer businesses a comprehensive view of each customer engagement, anytime, anywhere. We enable a complete understanding of customer engagement that is across marketing, sales, commerce, service, supply chain, finance, and human resource teams.

We have customized implementation supported with our best practices and efficient tools to increase sales efficiency and customer satisfaction. Nsight’s Oracle CX consulting supports revenue generation, branding, and customer service needs. Our industry experience helps companies to get the most out of their Oracle ecosystem.

Read more about our oracle practice

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