EBOOK

SAP CRM to S4HANA

Legacy systems like SAP CRM, once considered state-of-the-art, gradually succumbed to limitations such as scalability constraints, data replication inefficiencies, and challenges with siloed integrations.

Reason to Move from SAP CRM

1

High total cost of ownership (TCO)

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2

Outdated user interface and experience

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3

Fragmented customer management tools

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Strategy

Evolution of SAP CRM Scope in SAP S/4 HANA

How SAP S/4HANA Solves It

· Simplified, unified data model

· Native integration, no need for middleware

· Streamlined architecture reduces maintenance and costs

· Built-in real-time analytics powered by SAP HANA

Content

SAP Business Suite Core Applications

Unified CRM Objects in S/4HANA

 

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