Salesforce

Intelligence to develop a superior network, source higher revenues, and manage deal flows.

Salesforce and Nsight – Exceptional Customer Experience

Salesforce transforms your operations to be oriented towards customer engagement, loyalty, and experience. Highly adept on the entire Salesforce cloud portfolio, Nsight can help you tap into Salesforce capabilities and drive immense value from it. Expand, optimize and manage your customer expectations as we maximize ROI from a Salesforce implementation.

Leverage the Full Suite of Salesforce Solutions with Nsight

Why consider Nsight for Salesforce Implementation?

Known as the leading CRM platform, Salesforce is the best-in-class player to improve every parameter related to your customer success. Unlock the full potential of the Salesforce platform with Night’s expertise and experience in delivering on-time and on-budget projects.

Invested in Long-Term Client Success


Invested in Long-Term Client Success
We are a trusted Salesforce advisor, collaborator, and long-standing partner. As we spend considerable time understanding our clients' strategic vision and growth plans, we are focused on meeting our client’s objectives from the beginning of every project.

Impressive Track Record


Impressive Track Record
We help clients successfully and seamlessly migrate, customize, and integrate Salesforce solutions with complete transparency and responsiveness and deliver a new digital experience for their customers.

Competent Team

Competent Team
Nsight has a talented pool of certified Salesforce consultants and technology experts who can address all your unique business needs. We help our clients to increase productivity, improve operational efficiency and enhance profitability.    

24X7 Support

24X7 Support 
As Salesforce is consistently evolving, staying updated with the upgrades and feature updates is vital. Nsight offers round-the-clock support services across various channels to cater to such requirements. 

How can Nsight help Clients Seeking Salesforce Services?

Nsight has technical professionals, architects and industry experts who work closely with clients to collaborate and enable rapid Salesforce application implementation. We extensively invest in our CoE practices to maximize domain and technology proficiency in all our engagements.

Implementation

Our implementation services include Sales Cloud, Marketing Cloud, Service Cloud, Community Cloud, and Commerce Cloud, and we offer the most favorable solution for your enterprise.

Salesforce App Development

Nsight delivers custom Salesforce app development and can suggest the most suitable AppExchange apps to meet our clients’ specific and unique requirements.

Consulting

With our feasibility analysis and readiness assessment, our clients can identify gaps and address all customer-related operational bottlenecks potentially slowing their growth.

Third-party Integrations

We ensure seamless integration of the Salesforce app with third-party apps with smooth data migration with critical validations and checks.

Managed Services

To ensure a stable performance and rapid enhancement of the Salesforce solution, we offer comprehensive managed services to adjust to our clients’ evolving requirements.

Consulting

With our feasibility analysis and readiness assessment, our clients can identify gaps and address all customer-related operational bottlenecks potentially slowing their growth.

Salesforce App Development

Nsight delivers custom Salesforce app development and can suggest the most suitable AppExchange apps to meet our clients’ specific and unique requirements.

Implementation

Our implementation services include Sales Cloud, Marketing Cloud, Service Cloud, Community Cloud, and Commerce Cloud, and we offer the most favorable solution for your enterprise.

Third-party Integrations

We ensure seamless integration of the Salesforce app with third-party apps with smooth data migration with critical validations and checks.

Managed Services

To ensure a stable performance and rapid enhancement of the Salesforce solution, we offer comprehensive managed services to adjust to our clients’ evolving requirements.

Get a Free Consultation to Achieve Business Goals with Salesforce

What are the Types of Salesforce Products?

Salesforce is the world’s number one customer relationship management (CRM) platform.

Implementing Salesforce is entirely customizable and allows enterprises to use it as per their requirements.

Salesforce platform is the SaaS cloud platform that helps businesses enhance conversion rates, optimize sales processes, close more deals, and drive profitability. With the help of the right implementation partner, the next-gen cloud solution helps deliver extraordinary customer experiences.

Sales Cloud

Salesforce Sales Cloud optimizes every aspect of the sales cycle, starting from lead generation to signing a deal. Users are equipped to make decisions based on a 360-degree understanding of the customers.

Service Cloud

Salesforce Service Cloud enables a self-service customer portal to resolve customer queries proactively and respond to customer interactions promptly. It helps address customer requests and complaints quickly, efficiently, and completely.

Marketing Cloud

Track your customer journey and optimize critical customer touchpoints with Salesforce Marketing Cloud. We can integrate the Marketing Cloud with other Salesforce Suite products to drive data-driven customer insights.

Salesforce Pardot

Pardot is a marketing automation tool that helps to generate and nurture leads. The product is a part of the Marketing Cloud to track and measure the communication effectiveness, gives deeper insights into user behavior, and helps personalize content across differ

Analytics Cloud

With massive data sets and visuals like graphs and charts, businesses of allsizes can drive actionable insights with a comprehensive business intelligence platform. Integrate other clouds to leverage mobile access and visualization capabilities.

Commerce Cloud

The cloud-based commerce platform offers several tools and features to support eCommerce businesses. It enables a streamlined purchasing process, a personalized buying experience, and a responsive shopping experience.

Field Service Lightning

The Field Service Lightning is an extension of Service Cloud for an integrated view of workforce management. It improves field service operations, including generating work orders and furnishing the field technician with all the required information.

Salesforce CPQ

Salesforce Configure Price Quote (CPQ) is an effective tool to generate competent quotes quickly with customizations, discounts, and various features related to the product. Hosted on the Sales Cloud, you can make impactful sales decisions with the tool.

Tableau CRM (formerly known as Salesforce Einstein Analytics)

Tableau CRM is a powerful self-service customer and business analytics platform. Built on Salesforce, it has three core capabilities –
• Data management (includes data preparation, data integration, and data synchronization)
• Business Intelligence (includes data exploration, dashboards, and embedded visualizations),
• Predictive Analytics (includes Einstein discovery stories and models)

Salesforce Mulesoft Integration

Mulesoft offers an integration technology so organizations can automate integrations and connect data between different systems. It offers API-led connectivity with a high level of security, flexibility with an increasing number of data formats and protocols, easy connectivity, and higher scalability compared to its contemporaries.

Salesforce Experience Cloud (Community Cloud)

Build communities to promote collaboration, share insights, and facilitate knowledge sharing between like-minded professionals in the organization. Through its experience cloud, Salesforce allows an extensive and safe way to share information within and outside the organization with the customer, partner, and employee communities.

Salesforce Lightning

Salesforce Lightning is a component-based framework meant to facilitate Salesforce app development for users who do not have any programming experience. Lightning developers can develop custom reusable components that other administrators and developers can incorporate and experience better app performance.

What are the Types of Salesforce Products?

Salesforce is the world’s number one customer relationship management (CRM) platform.

Implementing Salesforce is entirely customizable and allows enterprises to use it as per their requirements.

Salesforce platform is the SaaS cloud platform that helps businesses enhance conversion rates, optimize sales processes, close more deals, and drive profitability. With the help of the right implementation partner, the next-gen cloud solution helps deliver extraordinary customer experiences.

Sales Cloud

Salesforce Sales Cloud optimizes every aspect of the sales cycle, starting from lead generation to signing a deal. Users are equipped to make decisions based on a 360-degree understanding of the customers.

Service Cloud

Salesforce Service Cloud enables a self-service customer portal to resolve customer queries proactively and respond to customer interactions promptly. It helps address customer requests and complaints quickly, efficiently, and completely.

Marketing Cloud

Track your customer journey and optimize critical customer touchpoints with Salesforce Marketing Cloud. We can integrate the Marketing Cloud with other Salesforce Suite products to drive data-driven customer insights.

Salesforce Pardot

Pardot is a marketing automation tool that helps to generate and nurture leads. The product is a part of the Marketing Cloud to track and measure the communication effectiveness, gives deeper insights into user behavior, and helps personalize content across differ

Analytics Cloud

With massive data sets and visuals like graphs and charts, businesses of allsizes can drive actionable insights with a comprehensive business intelligence platform. Integrate other clouds to leverage mobile access and visualization capabilities.

Commerce Cloud

The cloud-based commerce platform offers several tools and features to support eCommerce businesses. It enables a streamlined purchasing process, a personalized buying experience, and a responsive shopping experience.

Field Service Lightning

The Field Service Lightning is an extension of Service Cloud for an integrated view of workforce management. It improves field service operations, including generating work orders and furnishing the field technician with all the required information.

Salesforce CPQ

Salesforce Configure Price Quote (CPQ) is an effective tool to generate competent quotes quickly with customizations, discounts, and various features related to the product. Hosted on the Sales Cloud, you can make impactful sales decisions with the tool.

Tableau CRM (formerly known as Salesforce Einstein Analytics)

Tableau CRM is a powerful self-service customer and business analytics platform. Built on Salesforce, it has three core capabilities –
• Data management (includes data preparation, data integration, and data synchronization)
• Business Intelligence (includes data exploration, dashboards, and embedded visualizations),
• Predictive Analytics (includes Einstein discovery stories and models)

Salesforce Mulesoft Integration

Mulesoft offers an integration technology so organizations can automate integrations and connect data between different systems. It offers API-led connectivity with a high level of security, flexibility with an increasing number of data formats and protocols, easy connectivity, and higher scalability compared to its contemporaries.

Salesforce Experience Cloud (Community Cloud)

Build communities to promote collaboration, share insights, and facilitate knowledge sharing between like-minded professionals in the organization. Through its experience cloud, Salesforce allows an extensive and safe way to share information within and outside the organization with the customer, partner, and employee communities.

Salesforce Lightning

Salesforce Lightning is a component-based framework meant to facilitate Salesforce app development for users who do not have any programming experience. Lightning developers can develop custom reusable components that other administrators and developers can incorporate and experience better app performance.

Maximize Value from your Salesforce Investment

Frequently Asked Questions (FAQs)

Salesforce is the world’s leading CRM platform that supports companies of all sizes and caters to the needs of all industries. 96% of Salesforce customers say that the Salesforce solution met or exceeded their expectations.

Salesforce integration feature enables seamless data and functionality merging of Salesforce and other applications for a single and unified view of the customers.

Salesforce AppExchange is the largest business application marketplace with over 3000 applications that extend the capabilities of Salesforce. These are ready-to-install apps and solutions that are available in different languages.

Implementing Customer Relationship Management (CRM) enables enterprises to provide trustworthy reporting, improved messaging with automation, simplified collaboration, higher efficiency, and proactive customer service.

Salesforce works on a value-based pricing model, which means the prices are based on the customer’s perceived value of the services. Speak to us for a better understanding of the pricing model.

Sales Customer 360 is an integration tool that helps collect customer data from Salesforce and other data sources for a unified view of customers. It provides a full suite of software services that are on a central platform, which is the Salesforce Sales Cloud.

A Salesforce implementation partner helps understand the scope better, evaluate your requirements (add-on application requirements and need for platform integrations), and ensure a seamless implementation.

Pardot is Salesforce’s B2B marketing automation solution that helps enterprises track and measure marketing campaigns’ effectiveness. Gain a deeper understanding of customer behavior across different channels and finetune the campaigns accordingly.

Salesforce CRM is a trusted CRM platform that offers a wide range of products. The platform enables accessibility across multiple devices, automation, integrated AI capability and enables efficient account planning. 58% of Salesforce users integrate additional Salesforce Clouds for added features.

Salesforce Einstein AI is the artificial intelligence capability of the SaaS CRM. It provides predictive analytics, natural language processing or NLP capabilities, and machine learning capabilities for accurate analysis and forecasting.

Salesforce Customer Success Platform refers to the entire Salesforce product portfolio. The platform offers Sales Cloud, Marketing Cloud, Service Cloud, Community Cloud, and Analytics Cloud.

Get Ready for New Possibilities

Nsight is a leading Salesforce Consulting Partner. We are a trusted alliance with a team of experienced Salesforce consultants committed to the success of our clients’ projects. Nsight team specializes in Salesforce Consulting, CRM Implementation, Custom development and Integrations, and Implementation services. We help our clients leverage the maximum value from all Salesforce products.

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