Who owns Customer Experience (CX) in your enterprise?

Every company strives for customer loyalty and experience. However simple it may sound, customers are still disappointed. Why? It is due to disconnected customer experiences. You have a disconnected customer experience when clients get irrelevant, redundant, and unrelated experiences from the brand. What makes a good customer experience? Several factors like speed, convenience, friendliness, connectedness, […]

The complete guide to choosing the right strategy for a smooth transition into SAP S/4HANA

A vast number of clients often have a dilemma about the migration approach while adopting SAP S/4HANA. They are unsure if they should choose the greenfield strategy (starting from scratch or vanilla instance) or brownfield strategy (retaining a few aspects from their current ERP). Unclear about the SAP S/4HANA implementation in your organization? Our SAP […]

Switch To A Digital Future With SAP S/4HANA

Digital Transformation became more than a jargon after COVID-19. Enterprises around the globe had to advance their plans to adopt digital technologies. For industries that assumed they could delay digital transformation, the pandemic made it the only way to survive and grow in a world that changed drastically and unpredictably. Digital Transformation especially became more […]

Digital Learning Solutions for New Normal

Innovation and knowledge are the key factors driving the growth of organizations. Experts believe that organizations that keep training and learning as an organizational priority have a highly motivated workforce. After the pandemic, however, prioritizing employee training and continuing classroom learning sessions was complex. Every function in the organization turned virtual. Slowly but surely, as […]