NetSuite CRM

Make better decisions faster with a comprehensive cloud suite.

Connected Customer Experiences

You can have cohesive customer experiences only when you get the most out of your CRM investment. Discover how Nsight and NetSuite CRM helps you optimize customer touchpoints and develop an innovative customer-focused approach to drive profitability.

Customer Experiences

Anticipate your customer’s next move. Build a customer-centric culture

Why consider Nsight for NetSuite CRM implementation?

Once you decide to implement NetSuite CRM to resolve your customer challenges, we help you address those challenges across multiple channels and effortlessly deliver exceptional customer experiences.

Dedicated Center of Excellence (CoE)

Dedicated Center of Excellence (CoE)

Dedicated Center of Excellence (CoE)
We have a dedicated CoE to provide thought leadership on NetSuite products and suggest the most suitable delivery methodology. The team builds ready-to-use and out-of-the-box solutions as per the client's requirements. The team researches the most suitable project-specific implementation service framework for different clients.
We Go the Extra Mile

We Go the Extra Mile

We Go the Extra Mile
We nurture long-term relationships with our clients. Our team consults and guides our clients to maximize returns from a NetSuite CRM investment.
Experienced and Certified NetSuite Team

Experienced and Certified NetSuite Team

Experienced and Certified NetSuite Team
We have in-depth knowledge and understanding of NetSuite CRM integration and implementation services. Our team helps clients to gain customer-related insights and make informed decisions. 
Expertise

Expertise

Expertise
No matter where you are in your transformation journey, we help you address the most pressing IT challenges. We help you connect, analyze, protect, and act on your customer data effectively and thoroughly. 

How can Nsight help clients seeking NetSuite CRM services?

Transitioning the entire CRM landscape is a sizeable challenge. With the right implementation partner, you understand technology fitment, migrate with clarity according to a thorough implementation roadmap, and receive consistent support.

Customization

Customization

We customize fields and records as per your business specific needs, customize workflows as per your business process, build scripts to introduce new features, create portlet, Suitelet and Restlet scripts, as required.

Customization

Implementation

Implementation

We combine best practices, proven methodologies, expertise, and knowledge to provide business analysis, solution design, customizations, configuration management, and implementation of extensions.

Implementation

Strategy

Strategy

Our team will interview, audit, conduct a detailed discovery to assess the client’s current state and define a CRM strategy. The CRM strategy identifies quantifiable objectives with clear milestones.

Strategy

Data digitalization and
migration services

Data digitalization and
migration services

Digitize your offline customer data and integrate other sources of customer data into a single, secure, and easily accessible CRM platform.

Data digitalization and migration services

Training and Rollout

Training and Rollout

Our NetSuite CRM team will train your people, rollout the solution, provide governance support (technical and project-related), support enhancements, and handle all change requests.
Migration and Support Services can also be included.

Training and Rollout

Strategy

Our team will interview, audit, conduct a detailed discovery to assess the client’s current state and define a CRM strategy. The CRM strategy identifies quantifiable objectives with clear milestones.

Implementation

We combine best practices, proven methodologies, expertise, and knowledge to provide business analysis, solution design, customizations, configuration management, and implementation of extensions.

Customization

We customize fields and records as per your business specific needs, customize workflows as per your business process, build scripts to introduce new features, create portlet, Suitelet and Restlet scripts, as required.

Data digitalization and
migration services

Digitize your offline customer data and integrate other sources of customer data into a single, secure, and easily accessible CRM platform.

Training and Rollout

Our NetSuite CRM team will train your people, rollout the solution, provide governance support (technical and project-related), support enhancements, and handle all change requests.
Migration and Support Services can also be included.

What makes Oracle NetSuite CRM unique?

  • NetSuite CRM is an award-winning CRM Software.
  • There are more than 28,000 customers across 200+ countries using NetSuite.

NetSuite CRM provides a seamless flow of information across the entire customer lifecycle — from lead, all the way through opportunity, order, fulfillment, renewal, upsell, cross-sell and support. The key functionalities of NetSuite CRM are listed below:

Real-time dashboards 01 Real-time dashboards
Sales forecasting 02 Sales forecasting
Partner relationship management 03 Partner relationship management
Easy integration with social buttons 04 Easy integration with social buttons
Seamless pairing with Ecommerce software 05 Seamless pairing with Ecommerce software
Compensation Management 06 Compensation Management

Gain faster business value from NetSuite ERP

NetSuite CRM Features

You can generate a single view of prospects and customers and empower your sales and marketing team with a unified customer view, exceptional customer experience, and drive the performance of sales and marketing teams.

Sales Force Automation

Empower your sales team with a complete view of prospects, customers, and opportunities. It enables capturing detailed records related to all interactions and quick conversion of opportunities into quotes and sales orders.

Marketing Automation

Enable automated marketing automation campaigns like capturing leads, email marketing, and others. The feature helps you to upsell and cross-sell based on historical purchasing patterns.

Customer Service Management

Give a 360-degree customer view to your customer service and support team with complete tracking of every support case in a timely and effective manner.

Partner Relationship Management

It helps partners register, manage, and track their leads, and you can gain complete visibility into the partners’ sales forecasts.

Reporting and Analytics

Get access to real-time dashboards with key performance indicators (KPIs), which enable monitoring of customer service metrics, sales goals and forecasts, marketing benchmarks, and others.

Ecommerce

Enhance browsing and shopping experience for online users and track all interactions with greater visibility into their behavior.

Order Management

It helps automate workflows and online approvals for accelerated order management. The module also provides recommendations based on upsell management and buying patterns.

Quota Management

It helps forecast sales and revenue projections for a reliable and predictable sales process.

Frequently Asked Questions (FAQs)

Oracle NetSuite CRM is a cloud solution for a holistic and real-time view of the customers. It delivers orders management, sales force automation (SFA), marketing automation, integrated eCommerce capabilities, and partner management.

Oracle NetSuite is a cloud-based business suite including ERP, CRM, eCommerce, Professional Services Automation (PSA), Human Capital Management, and Global Business Management Platform.

Oracle NetSuite is the world’s leading cloud-based business management software. It helps manage core business processes like ERP, financials, CRM, and eCommerce within a single and fully integrated platform.

NetSuite was founded in 1998 and acquired by Oracle in 2016. It is now an Oracle NetSuite Global Business Unit.

Oracle NetSuite CRM gathers, collates, and organizes all customer-related data. After data analysis, a CRM system provides insights about customers and helps improve all parameters related to customers and revenue. Critical business processes are automated and help build customer relationships.

NetSuite ERP helps companies run successful businesses by connecting their financial and operational systems to a central database, while NetSuite CRM helps manage how customers interact with their businesses.

Depending on the digital maturity and scale of an enterprise, the cost of NetSuite implementation varies. You need to subscribe to an annual license in addition to a one-time setup and implementation fee. Customization cost varies as per your business needs.

The level of customization determines the duration of implementation. Some enterprises might need little customization and can be implemented quickly. In contrast, others might take nine to twelve months to implement NetSuite CRM for more complex requirements and customizations.

NetSuite CRM provides a single view of data, improves the quality of marketing campaigns, boosts sales performance, and enhances customer satisfaction.

NetSuite CRM helps serve customers quickly and efficiently. It equips the customer support team with 360-degree customer information with all the base points critical to meaningful customer conversations.

Enterprises must select the best CRM that suits their business needs, which varies. Every CRM has different features, integration and sales capabilities, pricing, tools, and support. Nsight can help you decide the best CRM solution to meet your specific business requirements.

Yes, NetSuite CRM allows integration capabilities with leading social and messaging apps. It is possible with the SuiteSocial platform that encourages productivity and collaboration.

Access NetSuite CRM anytime and anywhere on handheld devices. This feature allows greater flexibility and control to view and manage business insights whenever needed. It is accessible on all mobile devices and across all OS platforms.

A trusted NetSuite CRM partner will offer years of industry experience, understanding of client’s business, ready solutions, time-tested methodology, integration experience, commitment to innovate and recommend the best approach to clients, and a modular deployment approach.

NetSuite CRM provides a central data source, complete insight into leads, prospects, and customer activity, aligns marketing and sales, and manages sales commission. To learn more, visit the NetSuite CRM page.

Make better decisions with NetSuite Analytics

Nsight is a certified NetSuite partner. We are solution providers and service partners for implementing and supporting NetSuite ERP, NetSuite CRM, and other business suite applications under Oracle NetSuite. Our team ensures the implementation of the latest NetSuite enhancements to provide an enriched and easy-to-use user experience for our clients. Our team has a proven record of delivering success-driven results for NetSuite empowered solutions.

Download